Shipping policy
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.
Shipping Rates & Delivery Times
Shipping charges are calculated at checkout based on the delivery location and selected shipping method.
Estimated delivery times:
- Standard Shipping: 5–10 business days
- Express Shipping: 2–5 business days
- International Shipping: 7–21 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. Tracking information may take up to 24 hours to become active.
International Shipping
Customers are responsible for any customs duties, taxes, or import fees imposed by their country. These charges are not included in the product or shipping costs.
Delayed or Lost Shipments
If your order is delayed or appears lost, please contact us at [your email address]. We will work with the shipping carrier to resolve the issue.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged package and product.
Contact Us
For shipping-related questions, contact us at:
- Email: Knotntie17@gmail.com
- Phone: +91 96649 13276